Shipping & Delivery

Effective Date: July 17, 2026

Welcome to Zealits. We are committed to delivering your order safely, accurately, and within the estimated delivery timeframe. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. Please review this policy before placing your order.

1. Shipping Overview

At Zealits, we strive to process every order quickly while ensuring that each item meets our quality standards before shipment. We currently offer shipping throughout the United States using trusted national carriers.

Our jewelry collection includes:

• Bracelets
• Earrings
• Necklaces
• Rings

All orders are carefully prepared before dispatch to help ensure they arrive in excellent condition.

2. Order Processing

After your order has been successfully placed, our fulfillment team begins preparing your purchase for shipment.

Order processing includes:

• Order verification
• Payment confirmation
• Quality inspection
• Secure packaging
• Shipping label creation

Orders are processed within 1 business day.

Business days are Monday through Friday, excluding major holidays.

Orders placed after the daily cut-off time or on weekends or holidays will begin processing on the next business day.

3. Order Cut-Off Time

To determine the processing date, we use the following daily cut-off schedule.

Orders submitted before 5:00 PM EST on a business day are included in that day's processing queue.

4. Handling Time

Handling time refers to the period required to prepare your order before it is handed to the shipping carrier.

During this period we:

• Verify order details
• Inspect merchandise
• Carefully package products
• Prepare shipping documentation
• Transfer packages to the shipping carrier

5. Transit Time

Transit time begins after your order has been shipped.

Delivery estimates are provided for guidance only and may vary depending on destination, weather conditions, carrier operations, and seasonal shipping volumes.

6. Shipping Cost

We offer a simple flat-rate shipping fee for every order.

There are no hidden shipping fees added during checkout beyond the displayed shipping charge and any applicable taxes.

7. Shipping Carriers

To provide dependable delivery across the United States, Zealits partners with established shipping providers.

Orders may be delivered by one of the following carriers:

• USPS
• UPS
• FedEx

The carrier assigned to your shipment depends on factors such as destination, package size, shipping efficiency, and operational availability.

Carrier selection is determined during fulfillment and cannot be requested or changed after shipment.

8. Delivery Areas

We currently ship within the United States.

Delivery availability depends on the shipping address provided during checkout.

Customers are responsible for ensuring that the shipping address entered is complete and accurate before submitting an order.

9. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking information generally includes:

• Tracking number
• Shipping carrier
• Shipment status
• Estimated delivery updates

Tracking details may take up to 24 hours after shipment to become active within the carrier's tracking system.

Customers may monitor shipment progress directly through the carrier using the provided tracking number.

10. Shipping Confirmation

After your package leaves our fulfillment facility, a shipping confirmation email will be sent to the email address provided during checkout.

This confirmation typically includes:

• Order number
• Items shipped
• Carrier information
• Tracking number

If you do not receive your shipping confirmation within the expected processing period, please contact our customer support team.

11. Multiple Item Orders

If your order contains multiple jewelry items, we make every effort to ship everything together whenever possible.

In certain situations, items may be shipped separately due to:

• Inventory availability
• Packaging requirements
• Warehouse logistics
• Carrier optimization

If multiple shipments are necessary, separate tracking information will be provided for each package.

12. Shipping Delays

Although we work to meet all estimated delivery times, delays may occasionally occur.

Delivery delays may result from:

• Severe weather
• Natural disasters
• Carrier transportation issues
• High seasonal shipping volume
• Public holidays
• Unexpected operational disruptions
• Incorrect shipping information

Estimated delivery dates are not guaranteed and should be considered approximate.

13. Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address when placing an order.

Please verify:

• Recipient name
• Street address
• Apartment or unit number
• City
• State
• ZIP Code

If an incorrect or incomplete address is provided, delivery may be delayed or the shipment may be returned by the carrier.

Zealits is not responsible for delays resulting from incorrect shipping information supplied during checkout.

14. Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible.

Address updates may only be possible if the order has not yet entered the shipping process.

Once an order has been shipped, we cannot guarantee that the shipping address can be modified.

15. Lost Packages

If your tracking information indicates that your package has been lost during transit, please contact us promptly.

Our team will work with the shipping carrier to investigate the shipment.

To assist with the investigation, customers may be asked to provide:

• Order number
• Tracking number
• Shipping address
• Description of the delivery issue

Carrier investigations may require additional processing time before a final resolution is provided.

16. Delivered but Not Received

If tracking shows that a package has been delivered but you cannot locate it, we recommend taking the following steps:

• Verify the shipping address.
• Check around your property and any safe delivery locations.
• Ask household members or neighbors if they accepted the package.
• Contact the shipping carrier for delivery details.
• Reach out to our support team if the package cannot be located.

We will assist in reviewing the shipment and help determine the appropriate next steps.

17. Damaged Packages

If your order arrives damaged, please notify us as soon as possible after delivery.

To help us evaluate the issue, please include:

• Your order number
• Photographs of the damaged packaging
• Photographs of the damaged product
• A brief description of the issue

Please keep the original packaging until the review has been completed.

After reviewing the information, we will work with you to determine an appropriate resolution.

18. Refused or Undeliverable Packages

Packages may be returned to us if:

• The delivery address is incorrect.
• The recipient refuses delivery.
• The carrier is unable to complete delivery.
• The package remains unclaimed after carrier holding periods.

If a package is returned, we will contact you regarding available options after the returned shipment has been received and reviewed.

Additional shipping charges may apply if reshipment is requested due to customer-provided address errors or refusal of delivery.

19. International Shipping

At this time, Zealits does not offer international shipping.

Orders can only be shipped to eligible addresses within the United States.

Should international shipping become available in the future, this policy will be updated accordingly.

20. Order Status

Customers can monitor the progress of their order through the following stages:

• Order Received
• Processing
• Shipped
• In Transit
• Out for Delivery
• Delivered

Tracking updates are provided by the shipping carrier and may not update continuously throughout transit.

21. Shipping Restrictions

Certain shipping limitations may apply depending on carrier service availability.

Examples include:

• Remote delivery locations
• Military or government access restrictions
• Carrier operational limitations
• Temporary service interruptions

If shipping cannot be completed to a provided address, our customer service team will contact you to discuss available options.

22. Holiday Shipping

During holidays and major shopping events, order volume may increase significantly.

While processing times remain our standard goal, shipments may occasionally require additional transit time due to carrier demand.

Customers are encouraged to place orders early when purchasing for holidays or special occasions.

23. Customer Responsibilities

To help ensure smooth delivery, customers should:

• Provide complete and accurate shipping information.
• Monitor shipment tracking after dispatch.
• Ensure someone can receive the package when necessary.
• Contact us promptly if any delivery issues arise.

Failure to provide accurate delivery information may result in delays or unsuccessful delivery attempts.

24. Contact Us

If you have any questions regarding shipping, delivery, or order tracking, our customer support team is happy to assist you.

Store Name: Zealits

Email: contact@zealits.com

Customer Support Hours:

Monday – Saturday

8:00 AM – 7:00 PM (EST)

We are committed to providing timely assistance and helping resolve shipping-related questions as efficiently as possible.